What do people say about us?

Order received Friday, installed Saturday and working. Thanks for the fast service....and the catalog. - Wayne
 

Thanks, I appreciate you folks. Will let the community know how you took care of me. Now go teach GM and Chrysler how to run their business please!
- Victor
 


Just want to say thanks for the great service.
- Jim


You guys by far are the best web site. The way you run your bussiness is great seems to me there's a very good managment behind the curtain and a very profesionals workers in you company. I Am a new customer, and a very pleased one.
- Sonny, certified marine tech.
 


Fantastic. Thank you so much for your efforts to ship today. You have a new customer!! Cheers,
-Kim
 

Hi, I am from Puerto Rico and have a lot of experience buying fishing equipment in the internet.  This is the first time that I had such a good experience.  The service was diligent, efficient, and with great quality products.  Definitely, I will return to buy here again. Take care and excellent work guys.
- Harry


I just wanted to pass along a word of thanks as my starter arrived and my boat was running that very night! I’ll admit I was a bit skeptical as I had researched this starter and was surprised to find you had it for 26% cheaper plus offered lower shipping rate. Needless to say, I’m very happy and will be a returning customer! Thanks again,
- Brian


Order was received on 3/11, Thank you,  I'm very satisfied with your company, this is the second time I've used your web site to order products its very user friendly,  I recommend it to other fellow boaters and mechanics.  Keep up the good work.
 - Robert
 

I just wanted you to know that I appreciate how your company does business, you have good prices and do a great job with getting orders out on time. I recommend your company to everyone I know who needs marine parts. - Dan
 



Please convey my thanks for your staff's outstanding diligence in their handling of subject order. They guessed that I might have ordered the wrong gasket set when I placed the order, and after calling me to confirm my needs, made every reasonable attempt to locate the correct gasket set for me. I talked to several people and did not get their names, but all were most helpful in their attempt to determine my needs and efforts to fulfill them. This was not typical of my experience with internet vendors and I thought you ought to know. You may be assured that you will be my first contact on any future needs. Again Thank you! - Tom
 

Hi. Just wanted to thank you for a smooth and professional deal! I'll most certainly buy my Mercruiser stuff from you again! Thank you! Best Regards, -Stefan
 

Thanks again for the help. It was more of a generality... didn't want to have to go back and order some small little part for a couple bucks because it was something I would need to complete my project and wait for the shipping. I will place the order when I get home this evening. Great customer service... that's hard to come by now-a-days!
-Derek
 


Wow! It is great service, ups picks it up. I will give you guys a good word around the marina. Wow! - Michelle
 


Just wanted to drop an email to tell you that I am very impressed with the service.  I ordered 2 sets of manifolds, risers and mounting kits from XYZ over one month ago and after 4 shipments still do not have all of the parts I ordered.  You had the parts in stock and shipped the same day the order was placed, well done.   Regards, -Randy


I just wanted to drop you a note to advise how satisfied I was with my purchase of a balancer water pump for my Volvo Penta SX. I was unable to find one locally and if I ordered one the price was obsered! After searching the net I stumbled onto your site and saw the picture of my pump. I contacted your tech line and felt sure you had the correct pump. I ordered the pump and it arrived exactly when promised and the correct pump at a very reasonable price...  Thanks for being an Honest and Fair Business - Dave


Thank you for the information, and thank you for a very good service I provide.  I have 2 other customers as I would recommend to you.  Best regards,  - Michael
 


I felt that I must send you a e-mail thanking you for you wonderful service.  I have used your services several times and it has always be a pleasure doing business with you.  Your order are processed quickly and accurately.  The items are packed securely so no damage occurs.  As I said I have used your services several times and I will definitely use you again and again!  - Charles


Just wanted to say how pleased I was with my first transaction. I'm a new customer and will be coming to you for all my needs from now on.  Keep up the good work. -Mark
 


I received my shipment the morning after I ordered it. Your selection and service are exceptional. I thank you for being in business. I have recommended you to my mechanic and I believe he may begin ordering from you. Thank you. -Joe


Hello, I received my Cobra parts all good. Thank you for shipping so quickly. -Matt


Hi, Items arrived on Tuesday in excellent condition. SUPER FAST!!! Thank you very much and will trade with you in the future..  Cheers -Darren


Hello!  I take Today your Parts for my Chrysler LM 318 engine.  All it's OK!  Thank's very much.  Best Regards -Richard


Hi, I received the parts I bought from you today, and I am very pleased. Fast shipping to Sweden and good package. Thank you for all help!
Best regards -Ulf
 
This is a awesome site, well above the rest.  Great prices too. I will not order from anywhere else.
-Glenn
 
Thank you Basic,
My shipment arrived and is exactly what l ordered many thanks l will buy from you again soon
-Jim
 

Re. order 38XXX......
Rec'd order 1 day early as I had specified 2nd day air.  It arrived overnight and fits my schedule perfectly.  EXCELLENT SERVICE!!!!!  Thank You, Thank You
-Arthur (Carl)


Hi,
Tank’s for great services from all of you.
-Lars


I'm just wanting to thank you for the great service I received from your Company, I ordered the Tilt & Trim Motor on Monday received it on Wednesday.  Put it on the boat Thursday and went fishing Thursday evening everything worked fine.  I'm so glad I had found you guys online, Saved a lot of money too.  I put you in my favorites on my computer, So will check it first when and if I need something else for my boat.  Keep - Up - The - Good - Work! A-1 Happy boater in Oklahoma
-Ken.
 
I just wanted to say thank you for your outstanding service and for such quick shipment. I had my boat up and running within three days of placing the order. Thanks Again,
-Jerry
 

I just wanted to say thank you for your great service and friendly, easy to use website.  It was a pleasure doing business with you.
-Gerald
 


Hello, from the UK 

Dear Sir/Madam.
Received my order today. Many thanks for the exceptional and speedy service.
Will be buying from you again in the future.
Great service, great company. 
Many thanks
 Best Regards
 -Mick
 

Thank you, again…
… for quick response and good service.  Over the last 4 years I have the opportunity to recommend you to a few folks.  All have purchased 2 or more long blocks from you.
-Lee


I received my shipment today,, and I am very impressed by your company handling things.  I like your website very much, as it is so easy to use & order parts.  Your system working with FEDEX is superb.  I am a marine technician in Aruba, and have my own shop.  I repair outboards, in/out, direct drives and also SeaDoo/Kawasaki and Yamaha PWC.  I will for sure keep on using your company for the purchase of parts.  One more time,,, great work, you have a superb company.
-Bastiaan


Thank You for fast shipping parts that I ordered, and for excellent customer service.
-Semso



Thank you for your response. I have purchased a few things from you over the winter as I worked on my boat project. I have spent many hours on the computer comparing prices and products. I have found you guy's to be top notch on your pricing and shipping. You have an easy to navigate and well set up web site. Keep up the good work!

 -Ken

Great service thanks

-Doug


Greetings... I know you get about a billion emails that you have to sort through, but I wanted to let you know how very pleased I am with your product and service. I received your shipment a full day before I expected it and the transaction was clean and smooth. Thanks for making this a pleasurable shopping experience.
-Rodger


Boat is running great.  Stator working great.  Looks like I didn't have the plugs out when I was doing the stator test and was not getting the RPM needed to get the magnets working.  Now it is running like a champ!!  1  Loyal Customer,

 -Larry

 


I just wanted to thank you for a few products I have ordered from you in the past few weeks, not only was it the best price on the web but it was also super quick shipping !! and when my credit card wouldn't work Mike called and we got it corrected. Great Staff, Great Deal !!! Thanks a bunch !
-Todd


Thank you great site great prices hope shipping time is just as good. definately be back for more.
-Chris
 


Great Service.
You guys are seriously awesome. I get anything I order in a day and a half. Not only that but your prices are the best on the web...and thats hard to do with ebay. Share my thanks with everyone involved in making my experience a good one. I will come to basic power for anything else I need in the future and pass on the good word.  Sincerely,
-Russ


You guys rock!
I just received my Mando 55A alternator from you. Great price, fast shipping, very nice. I had some questions about how to hook it up since the terminals are different from my original alternator. I went looking around the web, couldn't find what I needed. Then I found your FAQ pages, with a great page about Alternator hookups. Just what I needed ! Please keep up the great work, love the Tech FAQ pages. A new and loyal customer,
-Russ
 


Hi,

I received the package last week everything fitted great. Thanks for the excellent service.  Cheers,

-Kris

 

I just wanted to drop you a quick line to Thank you for your terrific service . Your sales department has been unbelievable. The prompt handling of all of my orders has made it such a pleasure to deal with them that I can't imagine ordering parts from anyone else. Once again, Thank you!
-James
 


Congratulations on a really great web site. It really gives me confidence in your company to see things presented so well and have the site perform so flawlessly. This morning I almost considered ordering the part I need from e-bay, but then remembered that you had kept me on your e-mailing list. When I came back to your site I suddenly remembered why it's better to go with a pro.
-Ken


Thank you for the quick receipt and shipment of my order. It has been a pleasure to do business with you once again.
-Dennis


great site -great prices
-Kim


Dear EBasic, I just had to drop a note and tell you how happy I am the way you handled my order when I noticed it was missing parts.  I could not be happier and I will be sure to tell ALL my boating buddies to check your website first.  You really are a company that cares about customer relations.  Rest assured that you will be my first choice in any and all of my boating needs. Thank You,
-Tom


Nice doing business with you. If I need anything else I'll be sure to contact you.
-Raymond


Thank you for your prompt delivery. Part has been installed and works fine! Thanks again.
-Martha


I want to thank Jim in sales and the Basic Power team for their effort in correcting a mix-up in the order I placed last week. The oil pan was received approx 1030 the next day. Thanks again!
-Hans


I just received my order placed with you .  Thanks, the order is exactly what I needed and was delivered very promptly..
-Michael


Got the part I ordered, on time and in good shape.  Very good service and price.  Will tell friends about your company.
Thanks for the fast shipment.
-Ron, Marietta, GA


Great website!
Thanks,
-Paul


Hello E-basic power I recently purchased a ProPower Gold engine along with most of the contents of your web site. On Thursday my carburetor came from you guys ,..I ran to the boat and installed it. My boat fired and ran within minutes after timing and checking air/fuel I went for a ride It will take WEEKS to pry the smile from my face. My Boat runs like new.  You guys sell quality stuff and the delivery is always on time.  Your tech guys are also very good.  I just wanted to say thanks, THANKS E-BASIC POWER FOLKS.  From blown motor to new motor it was tough but its done and works great I recommend you guys to everyone in my marina (their guy sucks)
THANKS AGAIN
-Kristian


First off I would like to thank you for your quick response to my recent order. All parts were exactly as ordered. The only problem, and I know I am getting really picky, is that when you packed my order (all mercury outboard parts) you sent along two copies of your Johnson/Evinrude outboard catalog. I am really jealous of those Johnson outboard motor guys what with all of the goodies they have to pick from. Is there any way, or do you have, a Mercury Outboard Motor replacement parts catalog that you could send me? I am very interested in receiving one as I have several more parts that I am trying to find and not really having a whole lot of luck. I have two Mercury outboard motors. One is a 1986 8 hp long shaft that I use for trolling and my main outboard is a Mercury 1976 85 hp. You can see why the Johnson/Evinrude parts catalog that was sent with my order just made me jealous.  Again, thanks for the great service I have already received and if you have a catalog that would fit my application and could send it my way I would appreciate it.
Thanks again.
-Darlene

We now have a Mercury/Mariner parts catalog (printed).

You can view this catalog online at: www.ebasicpower.com/downloads/catalog/BPI-Mercury-Mariner.pdf

You can get one (2 actually) by placing an order or by following the instructions here: www.basicpower.com/catalogs.htm


Thank you for your quick delivery of the items I ordered from your company, received the items today 9/15/04 pack good in great shape......looking forward to making future purchases, again thanks a lot.
-Noah


Received it today and thanks a lot and also say thanks to mike will ya, he
found and straightened out the problem. once again you guys come through !!
-Rodney


Thank you very much.
You guys are the best.
A.C.


I found your company on the internet when I was looking for exhaust parts for my boat.  I ordered risers, then needed some hose nipples.  Your service on both orders was outstanding.  Both orders arrived at my door within two days of ordering them. You folks are outstanding.  I will certainly recommend you to the others at my marina.  Again thanks for your great service.
Sincerely, a satisfied customer
-Steve


I can't tell you how impressed I was with the speed at which you processed my order.  I placed the order on Tuesday and received it on Thursday!  The price was unbelievable too, no shipping charges!  I purchased the same pump 2 weeks ago from a local Crusader marine parts store and I paid $248. a savings of $69.  I'll never purchase another thing from this shop again.  You've got my business and I'll make sure to tell everybody I know about E-BasicPower.
Thank you,
-Patrick


Got my gaskets today, thanks a lot for the fast shipping and great parts.
-John


Hi, we received the purchased items yesterday.  Great to do business with you.  Let me say it this way : It's easier and cheaper for me to buy in the US :-))
Best regards
-Bootscenter Surwold/ Martin


Just got my part, installed it, and engine's running.
thanks, you guys ROCK..
-Brad


I received my order below yesterday.  Just want to say thanks for the excellent service, price, and shipping.  I’ll be replacing the risers on my port engine soon, and perhaps the exhaust manifolds also.  I will definitely place the order with you.
-Ron